Warehouse Team Lead

Position: Distribution Team Lead

Reports to: Warehouse/Distribution Manager

Location: Santry, Dublin 9

Hours: Monday to Thurs 8am – 4.30pm. Friday 8am – 3.30pm

Duties and responsibilities

• Lead a team of operatives, ensuring smooth daily operations.
• Oversee picking, packing, and processing of orders efficiently.
• Communicate with distributors, customers, and couriers daily.
• Ensure compliance with Health & Safety regulations, including PPE use.
• Maintain scheduling, quality control, and timely deliveries.
• Conduct daily and weekly checks, reporting discrepancies as needed.
• Provide training to new staff and support continuous process improvement.
• Liaise with customers at the trade counter, ensuring excellent service.
• Collaborate with Warehouse/Distribution Manager on KPIs and reporting.
• Uphold high housekeeping standards and promote a positive work culture.

Skills

• Strong leadership experience in a fast-paced Distribution/Warehouse environment.
• Excellent attention to detail, time management, and organisational skills.
• Proficient in Warehouse Management Systems (WMS) and Microsoft Excel.
• Good knowledge of Health & Safety and Quality standards.
• Customer service focused with experience in conflict resolution.
• Counterbalance/Reach forklift licence is an advantage.