Clients Operations and Scheduling Coordinator

Client Operations & Scheduling Coordinator

Location: North Dublin (On-site)
Salary: €38,000-€42,000 + Overtime + Bonus
Hours: Mon-Thu 07:00-16:30, Fri 07:00-13:30
Contract: Full-time, Permanent

Overview

Our client, a leading organisation in the specialist vehicle engineering and customisation sector, is seeking a highly organised Client Operations & Scheduling Coordinator to join their expanding team in Dublin.

This role is perfect for someone who thrives in a structured environment, enjoys building strong client relationships, and excels at coordinating workflows between multiple internal teams. You’ll be the first point of contact for customers and play a central role in ensuring smooth, efficient service delivery from intake to completion.

Key Responsibilities

Client Interaction & Front of House

• Act as the primary point of contact for client calls and enquiries.
• Provide updates on repair bookings, order statuses, and service queries.
• Welcome customers on-site, manage vehicle intake, and oversee key handovers.

Scheduling & Coordination

• Plan and coordinate schedules for vehicle repairs and customisation projects.
• Liaise with fleet clients and major brand partners regarding vehicle drop-offs/collections.
• Align customer needs with workshop capacity and ensure timelines and parts availability are clear and accurate.

Internal Communication

• Work closely with logistics, stores, and workshop teams to maintain workflow alignment.
• Ensure all departments are informed promptly of client arrivals and project requirements.

What We’re Looking For

• 2+ years’ relevant experience, ideally in motor, dealership, or customer-facing coordination roles.
• Strong communication skills in English.
• Familiarity with vehicle service processes (advantageous).
• Full driving licence preferred.

Why This Role Stands Out

You’ll be joining a people-focused, progressive organisation that values teamwork, continuous improvement, and personal development. Benefits include:

• Competitive salary + overtime + bonus
• Career development (“earn while you learn”)
• Company pension
• Supported training & education programmes
• On-site parking
• Bike-to-work scheme
• Modern, clean working environment
• 6‑monthly performance reviews
• Daily Morning Huddles fostering collaboration & lean culture
• Strong social calendar: go‑karting, paintballing, yoga, lunches, celebrations & more

What You Need to Apply

Please ensure:

• Your CV is up to date with employment gaps explained.
• You can reliably commute to North Dublin or plan to relocate.
• You actively monitor your email for updates and interview arrangements.