Customs Clearance Agent

Customs Clearance Agent / Customs Brokerage Agent

Location: Shannon
Employment Type: Full-Time
Salary: Competitive, depending on experience

The Role

We are currently recruiting for a Customs Clearance Agent to join an established international logistics operation.

This position would suit a strong administrator with excellent attention to detail and ideally, previous customs brokerage experience or relevant customs education who has a good understanding of import and export procedures. You will be responsible for preparing accurate customs declarations, maintaining customs records and ensuring shipments are processed efficiently and in full compliance with customs regulations.

Key Responsibilities

• Manage customs clearance processes to ensure the smooth and timely movement of shipments.
• Prepare and process accurate import and export customs declarations.
• Transfer information from shipping and customs documentation into the customs entry system.
• Verify customs declaration information prior to submission to the relevant customs authorities.
• Track customs files and maintain accurate reporting.
• Ensure accurate and timely data entry within operational systems.
• Ensure customer billing is completed accurately and on time.
• Follow import and export Customs Desk Level Operating Procedures.
• Interpret customer instructions and ensure clearance requirements are completed accordingly.
• Maintain compliance with all relevant customs legislation and regulatory requirements.
• Liaise with internal teams and customers where required to resolve customs queries.

Experience & Requirements

• Minimum 1 year’s experience within customs.
• Good understanding of the customs clearance process.
• Knowledge of customs legislation, particularly tariff classification, customs valuation and origin.
• Understanding of air, ocean and road freight documentation.
• Good organisational skills with excellent attention to detail.
• Proactive approach with the ability to manage priorities effectively.
• Strong interpersonal and communication skills.
• Good Microsoft Office skills, particularly Excel and Word.

Benefits

The successful candidate will receive an attractive benefits package including:

• Competitive salary
• Medical/healthcare plan
• Life insurance
• Employee Stock Purchase Plan
• Training and professional development
• Excellent opportunities for career progression
• Employee referral bonus programme

Why Apply?

This is an excellent opportunity for someone looking to develop their career within customs, freight forwarding and international logistics. The role offers exposure across air, ocean and road freight, along with structured training and opportunities for progression within a large logistics environment.