Customs Data Entry Supervisor

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Job description

Airport Staff are currently hiring for a Customs Data Entry Supervisor located in North County Dublin. This is an exciting role well suited to an ambitious professional looking for a new challenge and being part of a hardworking and collaborate team. Hours of work would be Monday to Friday 10am to 7pm.

**Please note that you must drive to get to this location as it is not serviced by public transport**
MAIN DUTIES AND RESPONSIBILITIES

  • Supervise and support the Data Entry team on daily tasks, activities and queries.
  • Act as point of escalation for issues within the department, supported by the Office Manager.
  • Onboarding and training of new staff.
  • Manage declaration assignment in timely and fair manner to meet business timelines.
  • Review processes and procedures to maximise efficiency and eliminate duplication.
  • Manage and review new process implementation.
  • Manage and implement customer authorisations ensuring correct clearance procedures are followed.
  • Ensure company processes and procedures are adhered to.
  • Identify new process flows and methods of working to enhance processes, team, and business performance.
  • Develop intimate knowledge of customer requirements to ensure effective and efficient delivery of tasks.
  • Support the Office Manager in the delegation of daily tasks, fairly and equally amongst team members.
  • Ensure accurate input of Customs data into management system.
  • Liaising and collaborating with operational teams to ensure correct information available in a timely manner.
  • Gather data from customers to ensure compliance with Customs procedures.
  • Provide constructive feedback and coaching to team members with support from Office Manager.
  • Generate customs reports and ad hoc reports.

SKILLS REQUIREMENTS

  • Experience of Customs procedures and requirements is essential.
  • Previous experience in a Team Lead or Supervisory role preferable.
  • Ability to work in a busy environment and meet deadlines.
  • Proactive and responsible, taking personal ownership of tasks and solutions.
  • Strong verbal and written communication skills essential.
  • Flexible and adaptable.

Benefits:

  • Career Development
  • Five weeks of Annual Leave
  • Pension
  • Service Awards and Benefits
  • Bonus Scheme

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