Distribution Team Lead

Job description

• Leading a team operatives
• Responsible for overseeing picking packing orders.
• Daily dealings with distributors/customers/couriers.
• Interdepartmental communications daily to ensure a smooth running of procedures. (emails phone call and meetings )
• Be a leader and champion of everything Health and SafetyMonitoring the use of PPE for staff
• Ensuring goods in/good out team are maintaining schedule and quality.
• Carry out daily and weekly checks as required
• Reviewing and checking daily orders.
• Ensuring deliveries are processed in a timely and organised manner.
• Reporting delivery discrepancies & incorrect deliveries to relevant personnel.
• Ensure housekeeping is kept to the hights standard.
• Liaise with customers at trade counter, providing an exceptional customer experience.
• Liaise with Warehouse/Distribution Manager on Distribution reporting/measurements/KPIs etc
• Updating and maintain the Distribution daily Planner.
• Ensure that customer waiting area is kept in order and stocked at all times.
• Provide training to new staff alongside Warehouse/Distribution Manager.
• Always striving to improve processes and procedures.
• Liaise with Quality and Health & Safety Team on any deviations/complaints and actioning/issuing corrections in a timely manner.
• Keeping quality at forefront of all tasks, motivated for a ‘right first time’ mindset.
• Continuous support of a positive working culture and environment.
• Any other duties required by management.

• Have excellent attention to detail.
• Experience leading a team in a fast moving Distribution environment
• Good communication, organisational and interpersonal skills essential
• Able to work as part of a team or individually.
• 5 years Knowledge of working in Warehouse/Distribution environment
• Good time management.
• Positive attitude.
• Working knowledge of multiple Warehouse Management Systems (WMS).
• Experience using Microsoft office with particular emphasis on Excel.
• Counterbalance/Reach forklift License.
• Good knowledge of Health and Safety
• Customer service focused
• Experience in conflict resolution
• Has a good understanding and the experience how important Quality is