Freight Operations Supervisor

Freight Operations Supervisor – North Co. Dublin

Permanent | Full-Time | Mon–Fri, 9:00–5:30

Our client, a leading international logistics provider, is seeking an experienced Freight Operations Supervisor to oversee their Air & Ocean Import/Export function. This is an excellent opportunity for a motivated and people‑focused leader to step into a key operational role within a growing organisation.

⭐ The Role

As Freight Operations Supervisor, you will manage the day‑to‑day performance of the Air/Ocean team, ensuring operational excellence, strong internal communication, and adherence to industry and company standards. You‘ll champion best practice, drive efficiencies, and support a high‑performing team environment.

Key Responsibilities

Team & Operational Leadership

• Supervise daily Air and Sea freight operations.
• Lead, motivate, and support the import/export team.
• Identify process improvements and implement efficiencies.
• Maintain and update SOPs to ensure full team compliance.
• Support KPI reviews, performance discussions, and objective setting.
• Uphold company policies around quality, safety, environment, and compliance.

Freight Operations

• Coordinate Air & Ocean Import/Export shipments.
• Oversee customs handling through in‑house brokerage.
• Arrange transport; liaise with airline handlers and shipping line agents.
• Ensure accurate milestone updates and data integrity within systems.
• Manage customer and accounts queries promptly and professionally.
• Oversee billing accuracy across all shipments.
• Negotiate rates and maintain strong relationships with partners and clients.

Skills & Experience Required

Essential

• 3–5 years‘ freight forwarding experience (Air & Ocean).
• Dangerous Goods handling experience.
• Proven supervisory or team lead background with strong people‑engagement skills.
• Excellent knowledge of customs procedures and international shipping regulations.
• Systems experience (Cargowise / Azyra).
• Excellent communication, time management, and organisational skills.
• Ability to work under pressure and meet deadlines.
• High attention to detail and strong documentation accuracy.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Desirable

• Experience with Life Science or temperature‑controlled cargo.
• Knowledge of AEO compliance and CAPA processes.
• Formal logistics or supply chain qualifications.

Benefits:

• Bonus Scheme
• Five weeks of Annual leave
• Career Development
• Pension
• Service Awards and Benefits

Why Apply?

This is a superb opportunity to join a respected logistics brand where you‘ll play a central role in shaping and developing the freight team. If you thrive in a busy environment and enjoy leading people while keeping operations running smoothly, apply now.