Ground Handling Crew Lead

Job Overview

Our client is seeking a dedicated Ground Handling Crew Chief to join their team at Dublin Airport. This role reports directly to the Apron Operations Manager and requires extensive experience in airline ground operations, with a strong emphasis on safety, efficiency, and compliance.

Salary is €36,000 plus allowances.

Benefits:

* Pension contributions up to 4% from day one

* Death In Service cover- up x2 salary

* Long term illness cover

* Paid carparking

* Discounted Health insurance with Irish Life

* Staff Travel on mainline flights

Shift pattern:
2 shifts available

• 2 on, 2 off shift pattern -2 early (5.30am-2.30pm) , 2 lates (1.30pm-10.30pm) , 2 off
• 4 on, 4 off 12-hour shift pattern

Key Responsibilities

• Daily Operations Management: Oversee the client’s daily operations at Dublin Airport.
• Safety Compliance: Enforce strict safety procedures as outlined by the client.
• Resource Allocation: Assign and utilise Ground Handling (GH) Crew and company equipment efficiently.
• Staff Management: Allocate agents for next-day service and ensure adequate staffing for daily operations.
• Disruption Management: Monitor schedules and assist in minimising potential delays.
• Team Development: Mentor and support the Ramp Agent team to achieve operational excellence.
• Cross-Department Coordination: Ensure effective communication across departments including OCC, Flight Ops, Inflight, Engineering, Catering, and Fuelling.
• Supervision: Direct GH Crew in unloading/loading and servicing aircraft.
• Performance Metrics: Deliver On-Time Performance (OTP) and Ramp Key Performance Indicators (KPIs).
• Regulatory Compliance: Adhere to all safety, security, and compliance regulations.
• Equipment Maintenance: Ensure Ground Services Equipment maintenance procedures are completed.
• Operational Support: Assist with ramp duties such as safety walks, marshalling, and operating Ground Support Equipment (GSE).
• Baggage Handling: Focus on prompt delivery of baggage, especially for transfers and connections.
• Reporting: Report equipment defects to maintenance.
• Additional Duties: Perform other tasks as assigned by the Apron Operations Manager or Dublin Station Manager.

Candidate Profile

The ideal candidate will have:

• Experience: At least 3 years of ramp experience.
• Qualifications: Certified Pushback Driver.
• Administrative Skills: Previous administrative experience.
• Problem-Solving: Proven ability to multi-task and solve problems effectively.
• Leadership: Previous supervisory experience is highly advantageous.

If you are passionate about aviation and meet these qualifications, we encourage you to apply and join our client’s dynamic team.