Logistics Account Manager

Job description

Logistics Account Manager

We’re seeking a driven Account Manager to lead growth, shape strategy, and inspire performance for our client, a leading global logistics company across their Irish operations. This is a high-impact role where you’ll manage top accounts and build long-term client partnerships.

As part of the leadership team, you’ll combine commercial responsibility with a consultative, people-focused approach. You’ll present innovative solutions, support business-critical decisions, and develop your team to deliver success across all areas.

Duties/ responsibilities:

• Act as lead or support on implementation projects for supply chain solutions, ensuring a seamless transition from contract award to business-as-usual operations.
• Work closely with internal teams and clients to document and finalise Standard Operating Procedures (SOPs), ensuring all parties are aligned before go-live, including billing processes and requirements.
• Agree clear Key Performance Indicators (KPIs) with customers, establishing measurement and evaluation processes to track performance once operational.
• Act as liaison between commercial leads, cost owners, and customers to ensure pricing and terms are fully reviewed and agreed before operations begin.
• Collaborate and build strong relationships with customers to understand their evolving needs and challenges, positioning value-added services that strengthen engagement and expand opportunities.
• Use data-driven insights and industry expertise to propose tailored, sustainable solutions aligned with customers’ long-term goals, fostering stronger partnerships and improving profitability.
• Drive strategic initiatives to increase market share and identify new opportunities within existing client accounts.
• Where required, coordinate with product teams to ensure space and rates are secured in line with commercial agreements.
• Travel as needed to customer sites and branch offices to establish and maintain systems and processes.

Skills:

• Experience in supply chain, logistics, or customer solutions, ideally in a consultative role.
• Strong communication and problem-solving skills, with the ability to build trusted relationships.
• A data-driven mindset, able to translate insights into actionable solutions.
• A collaborative approach, with a genuine focus on customer success.

What’s on offer:

• Bonus
• 25 days Annual leave
• Contributory Pension Scheme
• Private Health Care Cover with VHI
• Cycle to work scheme
• Employee Assistance Programme
• Referral Scheme
• Enhanced Maternity/Paternity
• Free Parking