Road Freight Executive

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Job description

We are currently recruiting for a Land Freight Executive based in North County Dublin. This is an excellent opportunity for an ambitious professional seeking a fresh challenge within a collaborative and dynamic team. The role offers strong career development prospects, with many team members progressing successfully in the fast-paced world of logistics and supply chain.

n.b own car essential due to location

Main Duties and Responsibilities

  • Manage key customer accounts, including KPI monitoring and performance reporting.
  • Build and maintain strong relationships with customers to support retention and growth.
  • Handle customer queries professionally, ensuring timely resolution.
  • Liaise with customs, hauliers, suppliers, and regulatory bodies to ensure smooth operations.
  • Prepare quotations, process bookings, and apply customer rates accurately.
  • Oversee trailer planning and load allocation in coordination with hauliers and other depots.
  • Manage general customs processes, including import/export declarations.
  • Maintain high standards of service delivery while identifying opportunities for improvement.
  • Support colleagues across departments and international offices where required.
  • Prioritise tasks effectively, working flexibly to meet deadlines.

Required Skills and Experience

  • Previous experience in a similar role, ideally customer facing.
  • Strong attention to detail with excellent accuracy.
  • Self-motivated, with the ability to communicate effectively and work within a team.
  • Road freight and customs knowledge is advantageous.
  • Confident user of Microsoft Office.
  • Proactive communicator via email and phone.
  • Strong organisational skills with a deadline-driven mindset.
  • Ability to remain calm and effective under pressure.

What We Offer

  • Career development opportunities
  • Five weeks of annual leave
  • Pension scheme
  • Service awards and benefits
  • Competitive salary
  • Bonus scheme

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