Operations Officer

Other Responsibilities and Associated Duties:

This list is not exhaustive

• Reporting to and providing support for the General Manager
• Meet passengers upon arrival, escort through Customs/Immigration formalities
• Assist crew with entry requirements
• Arrange services such as catering, toilet service, re-fuelling, transport and hotel accommodation.
• Assist with baggage handling
• Obtain weather briefings for departing aircrew
• Aircraft arrival and departure paperwork
• Provide a full aircraft ground handling service
• Operation of UHF and VHF radios
• Airway slot co-ordination between aircrew and Slot Co-ordination department
• Issue temporary passes in accordance with company instructions
• Escort and supervise airside visiting vehicles and drivers
• Cleaning company vehicles/equipment and helping maintain office cleanliness
• Office based duties will include general paperwork and recordkeeping
• Using ramp equipment such as aircraft steps, ground power unit and belt loader (when suitably trained)
• Any other duty that may reasonably be requested by the company or a client
• Giving Health and Safety your highest attention and strictly following company policy in this regard.

• Ensure you are able to be contacted (within reason) via telephone, mobile telephone or blackberry out of normal working hours.
• Any other task that is deemed necessary to ensure the smooth running of the office and continuity of service to clients or reasonably requested by the Managing Director or a client.
• Represent Universal and act as its ambassador at all times.
• Perform Lav and Water servicing to our aircraft when requested.

Knowledge and Skill Requirements

• Demonstrated experience working in a fast paced, deadline driven operation.
• Microsoft Office skills required
• Must be highly organized and detail oriented
• Possess the ability to handle and prioritise multiple tasks
• Strong written and verbal skills
• Exhibit positive teamwork attributes; demonstrate loyalty to co-workers and the company
• Exhibit a confident and professional manner at all times
• Ability to work unsupervised, and able to make common sense decisions
• Ability to priorities cross-functional duties
• Must hold a full Irish Drivers Licence
• Must have ground handling exerpience

Disclaimer:

This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company.